Privacy Policy
Welcome to Health By Nyrah (“we”, “our”, “us”).
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, make a purchase from, or interact with our website www.healthbynyrah.com (the “Site”) or through our services on Shopify, TikTok Shop, or Amazon (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. Any updates will be posted on this page with a new “Last Updated” date.
2. Information We Collect
We collect personal information about you to provide and improve our Services. The information we collect depends on how you interact with us.
Information You Provide Directly
- Name, billing address, and shipping address
- Email address and phone number
- Payment details (processed securely through Shopify Payments, PayPal, or other gateways)
- Order details (products purchased, order value, date)
- Messages or inquiries sent through our contact forms or social media
Information Collected Automatically
When you visit our Site, we automatically collect data such as:
- IP address, browser type, device information
- Pages viewed, items added to cart, and interactions with the Site
- Cookies and tracking data (see below)
Information from Third Parties
We may receive information from:
- Shopify, which powers our online store
- Payment processors for order payments
- Shipping partners for order delivery
- Advertising or marketing platforms (if you engage with our ads or campaigns)
3. How We Use Your Information
We use your personal information for the following purposes:
- Order Fulfilment: To process and deliver your purchases, handle returns, and provide support.
- Customer Support: To respond to inquiries and resolve issues.
- Marketing: To send promotional emails or special offers (only with your consent).
- Analytics: To understand website usage and improve our Services.
- Security and Fraud Prevention: To monitor for and prevent fraudulent or illegal activity.
We do not sell or rent your personal data.
4. Cookies
We use cookies and similar technologies to enhance your experience, improve our Site performance, and deliver relevant advertising.
You can manage or disable cookies in your browser settings. Some features of the Site may not function properly if cookies are disabled.
For more details on Shopify’s use of cookies, visit:
https://www.shopify.com/legal/cookies
5. How We Share Your Information
We may share your personal information only with trusted third parties who help us operate our business:
- Shopify, which hosts our store and processes payments
- Payment processors, to securely handle transactions
- Shipping providers, to deliver your orders
- Marketing or analytics services, to help us communicate better with our customers
- Legal authorities, if required to comply with laws or protect our rights
Each of these third parties is bound by confidentiality and security obligations.
6. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Resolve disputes or enforce agreements
When no longer needed, your data will be securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Opt out of data sharing for advertising (if applicable)
To exercise your rights, contact us at support@healthbynyrah.com.
We will respond to all valid requests within the time limits required by law.
8. Security
We take appropriate technical and organizational measures to protect your information.
All transactions are processed through secure payment gateways and encrypted via SSL technology.
Please note that no system is completely secure, and we encourage you to take precautions, such as keeping your account details confidential.
9. Children’s Privacy
Our Services are not intended for children under the age of 13.
We do not knowingly collect any personal information from minors.
If you believe a child has provided us with personal information, please contact us for deletion.
10. Third-Party Links
Our Site may contain links to third-party websites, such as TikTok or Amazon.
We are not responsible for their privacy practices and recommend reviewing their privacy policies before sharing any personal information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
🌐 www.healthbynyrah.com
📍 Dubai, United Arab Emirates